Customer service still the best way to outperform competitors

This property owner had been working with another property tax consultant for several years. Each year, the property owner was getting smaller tax refunds and declining customer service. Frustrated, the owner contacted CRE Tax Appeal based on a referral from a friend. The owner explained the situation and what expectations they had; CRE Tax Appeal helped the property owner by reporting updates whenever the owner wanted them and following up with the county regularly. As a result, the appeals were resolved favorably at a 20% property tax reduction for the owner after several negotiations with the county assessor.